WARRANTY INFORMATION

VALID AS OF: February 20th, 2024

Essential LVP has a lifetime warranty on any of our products as long as the original purchasing consumer owns the business or home (property). The lifetime warranty is against avoidable and unnatural defects in material and workmanship under normal use. This lifetime warranty applies to domestic use only, is non-transferable, and proof of purchase is required.

This warranty does not cover products that have been misused, mishandled, abused, improperly stored or installed, modified or subject to excesses of moisture or extreme temperatures, accidents, negligence, on-site alterations, improper storage, defective installation, or normal wear and tear. The product must be used exclusively for its intended purpose in order to be covered by this warranty.

This warranty shall become void if our products are in any way modified, improperly installed or damaged prior to or during installation, or installed or utilized in other than normal residential applications.

This warranty does not include or cover the cost of installation, removal, subsequent damage or transportation of the defective product, regardless of whether work was performed by Essential LVP, a contractor, service company, or homeowner.

This warranty does not apply to any products used in conjunction with our products, such as countertops, appliances, or plumbing fixtures.

The obligation of Essential LVP under this warranty shall be limited to the repair or exchange of any part or parts that Essential Cabinets and Flooring deems proven defective under normal use and service within the warranty period.

Essential LVP may periodically make changes to its product line and specifications. If a warranty claim is filed for a discontinued or unavailable item, Essential LVP will replace the part(s) under warranty with a new part of the same style or with a similar style currently offered. Some replacement parts are subject to availability, and may differ from those originally supplied. Essential LVP cannot be held responsible for replacement product that may not exactly match installed product.

Warranty claims are to be made directly to Essential LVP by the purchaser. The consumer must contact the dealer or distributor from whom the products were purchased and report the nature of the defect. To submit a warranty claim, the original consumer purchaser must contact Essential LVP directly.

This writing is the complete and exclusive statement of the express warranties provided herein and is in lieu of all other express and/or statutory warranties by the manufacturer, to the extent provided by law. There are no implied warranties extending beyond the terms of this warranty. Essential LVP shall not be liable for any incidental or consequential costs, expenses or damages. If a manufacturing defect does occur within the terms and conditions of this warranty, Essential LVP will replace the defective part and ship it to you via ground shipper or freight carrier, at our discretion.

Please do not return a defective item unless and until the item is expressly requested by our claims department.

Pictures of item(s) may be requested.